Online counselling

At Key for Change, we have always offered the opportunity for our clients to talk with a psychotherapist, counsellor or other professional online as well as face to face. In these unprecedented times, where we are all now to stay home to stay safe, this service is more popular than ever.

On this page, I break it down for you but if you have any questions, get in touch by scheduling a free 15 minutes fact-finding call where you can ask me any questions and we can explore how we can work together.

What is online counselling?

Basically, it’s counselling or therapy you access through your computer. You connect to your counsellor online, our preference is using Zoom. It’s free and we can video call over the internet. However, we are flexible.

Why is it useful?

Well, if you live miles away from any counsellors, struggle going outside, or, like now have to stay home, then it’s a flexible alternative that allows you to look after you. It stops the isolation, and some people find it’s a good first step towards face-to-face counselling too. But that’s not a prerequisite. Many of my clients choose online counselling because they like my approach but can not get to me in Uxbridge.

What sort of online counselling can I get?

I can pretty much deliver all of my services online. If you have something in mind, schedule a free call to chat it through. If you’re not sure what you want or need, schedule the call so we can discuss options based on your personal situation. The good thing is the sessions can be pretty flexible – you can just drop in when you’re feeling low, or organise regular sessions. You book online and all available times are open to you.

How does it work?

You schedule your free 15-minute call to start with, this enables us to discuss what you need and who your named counsellor is. The sessions are designed to replicate face-to-face sessions as much as possible.

Then, you download Zoom a free online tool which allows us to talk and share content with each other. All you need for this is an internet connection. Once you have signed up, I’ll send you the invite to the session with details on how to download Zoom.

Does online counselling work?

Yes. Lots of people find it helpful – it may give you new coping strategies or just the space to explore and understand your feelings better. It can be easier to access regularly and you might feel more able to open up online. A lot of people feel less pressured that in-person face to face counselling.

Sounds great! How do I get started?

If you’re new to working with me, book your free 15-minute call now and then we’ll work out what will work best for you. If I have, or am already working with you, please view all the options and book what we have discussed. If you can’t find a date/time that works for you please send me an email to with your preferences and I will see what I can do.

Looking for something else?

Get in touch and let me know what you’re looking for. You can send me an email or call me on  01895 239246. If you would like to discuss working with me, book a consultation call.

London Address

Keeley Taverner
Unit 2 Beasley’s Yard
High Street


Tel: 01895 239246
Skype: keeley.taverner

British Association for Counselling & Psychotherapy, BACP registered accredited logo Key for Change

cBACP registered accredited logo Key for Change The British Psychological Society BPS logo Key for Change UK Council for Psychotherapy UKCP logo Key for Change